SDS 01294 475685/6
Payroll 01294 475681
SDS 01294 475685/6 / Payroll 01294 475681 / Email

Coronavirus Update



Dear Enquirers

AILN are aware that people have lots of questions regarding the Coronavirus and how they and their staff may be affected.

Please find on our Documents Download tab some useful information for you as an employer of your own staff on:

  • The Coronavirus
  • Paying staff – should you or your staff member have to Self Isolate
  • Information on keeping yourself and others healthy and safe.

You will find the following information for your guidance re Contracted Personal Assistants:

  • SICK PAY (if the personal assistant is ill or has to self-isolate)
  • RETAINED WITH PAY (RWP) (if the employer is ill or has to self-isolate)

Covid-19 – Information for AILN Service Users

For up to date information regarding Coronavirus please see the government website:

This includes info on:

 COVID-19: guidance on social distancing and for vulnerable people

Guidance on social distancing for everyone in the UK and protecting older people and vulnerable people.

COVID-19: stay at home guidance

Stay at home guidance for people with confirmed or possible coronavirus (COVID-19) infection.

NHS information: coronavirus (COVID-19)

NHS information about how coronavirus is spread and how to avoid catching or spreading germs.

At present our Self Directed Support advisors will still be working from the office, therefore you will be able to contact them by phone or email.

Should this change and the staff have to work from home, please be assured you will still be able to contact them, their phones will be diverted to their work mobiles.

There will also be information on our website: ( see latest news or document downloads ) and our facebook page.


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